Frequently Asked Questions
Everything you need to know about renting gear, safety tips, and making the most of your Maui adventure.
Your health and safety are our top priority. Every piece of equipment goes through our rigorous 4-step sanitization process:
- Complete disinfection with hospital-grade sanitizing solution
- Thorough wash with biodegradable soap
- Fresh water rinse and air dry
- Final inspection before re-rental
All snorkel mouthpieces and masks are individually sealed after cleaning until your pickup.
We offer flexible rental periods to match your adventure plans:
- DAILY24-hour rentals (pickup to same time next day)
- MULTI-DAY3, 5, or 7 day packages with better rates
- WEEKLY+Extended rentals for longer stays at our best prices
Equipment returned after your scheduled return time may incur additional charges.
Absolutely! We stock a full range of sizes from toddler to adult XL. Our snorkel gear includes child-sized masks with smaller mouthpieces, and our fins range from children's size 11 up to adult size 17. Paddleboards and kayaks come in various weights and stability levels too. When you pick up, our team will help you find the perfect fit.
No worries at all! We offer complimentary exchanges during your rental period. If something doesn't fit right or a piece of equipment malfunctions, simply bring it back and we'll swap it out immediately. For delivery customers, we can arrange a replacement drop-off. Your satisfaction on the water is our goal.
We maintain a large inventory to accommodate all our guests, even during peak seasons like spring break or the holidays. However, we recommend making reservations for several reasons:
- ✓Guaranteed availability of your preferred gear
- ✓Skip the wait – your equipment is ready when you arrive
- ✓Helps us prepare the perfect sizes for your group
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